Vacation rentals · SaaS
Attack on a real-estate agency's management software
Situation
A vacation-rental agency loses control of its online management software: hijacked access, with a direct risk to bookings, guest data and payments.
What we did
- Immediate account lockdown and revocation of suspicious access
- Coordination with the software vendor
- Review of bookings, bank details and messages sent to guests
- Two-factor authentication and role-based access rights
Takeaway
Online software is not secure “by default”: your accounts and access rights make the difference.

